Assignment 1 HRM

We are tasked to identify a local organization/s and to discuss their best practices in Human Resource Department. In this activity, we undergo some actions such as: to choose the company, a letter for approval from our instructor Sir Randy S. Gamboa, and we have to ask some permission from the Human Resource Department so that we can conduct our research to their company. It is not easy to go to their good office because you have to wait for their approval from the Head of the said Department.

My Local Organization is one of the ultimate hotels and has a good ambiance and one of the popular hotels in Davao City. The Apo View Hotel, located at the J. Camus St. here in our City. And also we have to discuss their best practices in Human Resource. We provided some questions in their good office to know some of the good or high quality in their company.

Davao’s most popular address, The Apo View, has through the last 60 years, created a distinct brand of hospitality and excellence in service matched with the perfect blend of amenities for business and leisure.

The Apo View is nestled right in the heart of the city’s business and commercial district and is THE CONVENTION SPECIALIST of the south.

Some of their best practices in Human Resource Department:

1.) What are the Rules and Regulations of the company?

-Fair and equitable implementation of policies, rules &
regulations, open & direct communication with the line
people via daily visitation in their workplaces in the form
of "rounds" to the different operations. In
this way, line people can raise their concerns and problems
in the work floors with confidence and assurance of positive
action. Our HR's practice is to conduct a daily rounds
to all sections bringing an impression of reaching out the
line people. They feel comfortable, important, cared upon,
and guided with this approach. Basically, the HR acts as
mediator that bridges the gap between workers and
management, pacifier when tension, confusion,
misunderstanding arises, acts as disciplinarian to erring
workers by instituting corrective disciplinary action.

2.) What are the Advantages/Disadvantages of your HR management?

- Generally, the HR is always on the advantage side and
seldom being on the disadvantage. The HR office oversee the
general welfare of the workers ranging from employment and
salary status, benefits, privileges, health, inter-personal
relations, working conditions, and training for career
upgrading, work improvement, personality development so as
to achieve the corporate goals and objectives.

3.) What are the HR practices that can help the business?

-As I have said, the HR office acts as the mediator,
implementor, and disciplinarian in the company. No business,
big or small, can ever achieve success without policies,
rules & regulations that governs workers and this
implemented and enforced by the HR department. A company
without HR department will surely end-up divided or ruined.
Workers have different personalities, attitudes, and
characters, that is why managing line workers correctly and
accordingly is very vital to any business
establishment.

4.) What are the risks Human Resource changes in your company?


- the answer to question no 3 can be related to question no 4.


And that were the answers of the Head of the Human Resource Department. They sent these answers through e-mail.


Some of their services:

:BANQUETS EQUIPMENT & SERVICES
ο The GRAND BALLROOM accommodates 1,200 theater style or 800 conference set-up.
ο For Smaller Groups: 5 Medium sized function rooms can accommodate from 40-100 person and 3 smaller function rooms can accommodate from 10-30 persons.

::SPORTS and LEISURE
ο A swimming pool at the 3rd Floor and a concessionaire's area with shops.
ο Golf Packages and arrangements are also available.`
ο Mini Gym.

::ENTERTAINMENT
οLive entertainment at The Blue Room Jazz Bar & Entrée.

::TRANSPORTATION
ο Airport transfers are available for hotel guests.
ο The ride is approximately 20 minutes by car from the airport. Taxis are easily available.
ο Car rental services also available.

::BUSINESS CENTER
ο Photocopying
ο Facsimile
ο Computer Rental
ο Postal Service
ο Email Services
ο Internet Surfing/ Browsing (DSL)
ο Secretarial Services

::HOTEL SERVICES
ο Safety Deposit Box
ο Stand-by Generator
ο Laundry & Dry Cleaning
ο Basement Parking
ο Barber Shop and Massage
ο Gift Shop
ο Car Rental

::GUESTROOMS
ο Direct Dial Tel. (NDD/IDD)
ο Radio
ο Refrigerator
ο Hot & Cold Water
ο Electric Power (110/220 volts)
ο Air Conditioning
ο Cable Colored TV
ο Mini Bar
ο 24 Hrs. Room Service

::AUDIO-VISUAL EQUIPMENTS
ο Overhead/ Slide Projectors
ο Tape Deck
ο Video Equipment VCR/VHS
ο CD/VCD/DVD Player
ο Fixed/Wireless Microphones
ο 29" TV sets
ο LCD

references:

http://www.apoview.com/

http://www.apoview.com/Entree.php#images/Entree/entree_restaurant1.JPG